University Health Network hires dozens of co-op students for launch of new health information system
By: Ryan Kehoe (he/him)
You have six months to complete and implement a brand-new health information system at the largest research hospital in Canada. What do you do? Hire a talented group of co-op students to help.
Chelsea King (she/her) (BSC鈥17)
Change management lead at University Health Network (UHN)
University of 蓝莓视频 co-op students are fast learners and can multi-task and shift priorities quickly. These skills were just what the University Health Network (UHN) needed to help implement their new health information system from Epic, with a project called . The hospital hired 114 U蓝莓视频 co-op students for this transformational project.
Chelsea King (she/her) (BSC鈥17) is the change management lead for the project at UHN. "It's more than just a job,鈥 she says. 鈥淚t's really an opportunity to contribute and give back in a way that will impact society."
King believes the healthcare sector is a thriving industry where co-op students can provide value for their employers.
"Working in healthcare is really a privilege,鈥 says King. 鈥淪tudents have that opportunity to see it firsthand, to participate, and to help drive forward change. Change that will benefit patients for generations to come. It really is an amazing experience."
Co-op experience carries over to new digital projects
During her own co-op experience, King worked on a very similar project called Dovetale at St. Joseph's Healthcare Hamilton. After graduating, she was hired on to the project full-time and brought on 60 co-op students to assist.
Of the 60 co-op students King hired for the project, more than half of them came from 蓝莓视频, her alma mater.
Her experience hiring at St. Joseph鈥檚 is proving to be beneficial at UHN.
Some of the students who were hired for the St. Joseph's project are returning to assist at UHN鈥檚 Synapse project. "We've hired at least a handful of them back onto UHN. Now, in more elevated senior positions as part of the training team鈥攚hich is great to see," says King.
"We had some really great frameworks in place at St. Joseph's to check in with the students and support them. To make them feel like they weren't just a number but really a contributing member of the team," says King. "That's something that we鈥檙e certainly taking forward here to make sure we have success with the large number of students that we're bringing in."
A vital part of the team
King has hired students from many different programs to assist her team with this project, including Health Informatics, Life Sciences, Biology and Science and Business students.
The students UHN hires to assist with this project will take on one of two potential roles: at-the-elbow support or non-medical device testers.
As an 鈥榚lbow鈥 support, co-op students will assist clinicians directly in dealing with any issues that arise during daily clinical work once the system goes live.
As a non-medical device tester, co-op students will be responsible for ensuring the devices will function as expected with the new system and helping with getting them ready for launch.
King has been a part of five Epic implementation projects and in each project, students were brought into assist. For each project, the co-op students played a very important role.
They're such quick learners and eager to really get their hands dirty and get involved. It's awesome to have them be part of the team and they really bring a lot of energy to help support this important work.
蓝莓视频 Skills
Through her experience, King knows it is important to be flexible and adaptable to changing circumstances for these types of projects.
With the COVID-19 pandemic, having the ability to adjust quickly to your surroundings is a very important skill while working in the healthcare. She believes co-op students, and 蓝莓视频 students, in particular, have that ability.
"As a co-op student, you have to balance taking your midterms with applying for jobs and going through the interview process," says King. 鈥淭hat experience directly applies to the workplace and managing tasks.鈥
When asked how she feels about helping students who are in the same position she was in a few years ago, King said, "I'm super proud and inspired every day. It's so great to see people working in this industry and having the opportunities to really participate in meaningful projects."