Contact & Hours

°¿²ÔÌýstatutory federal and provincial holidays, all campus offices and services close accordingly.Ìý

Have a question, comment, or concern? Please contact us using email or phoneÌýwith your full name and 8-digit À¶Ý®ÊÓƵ ID number and we'll get back to you as soon as possible!

Campus Housing Main Office

Questions about the first-year guarantee, housing contracts or general information reach out to our team!

Monday - Friday, 8:30 a.m. - 4:30 p.m.

Email: housing@uwaterloo.ca

Phone: 519-888-4567, ext. 42679

Office location: Ron Eydt Village (REV) South 110

IT Support ResNet

Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat:

Front Desk Contacts

Village 1Ìý

Closed for the spring term, re-opens at 8 a.m. on Thursday, August 28

519-888-4567,Ìýext. 84086
24 hours a day, 7 days a week

RonÌýEydtÌýVillageÌý

Closed for the spring term, re-opens at 4 p.m. on Thursday, August 28

519-888-4567,Ìýext. 84448ÌýÌýÌýÌýÌý
24 hours a day, 7 days a week

Mackenzie King VillageÌý

Closed for the spring term, re-opens at 8 a.m. on Thursday, August 28

519-888-4567,Ìýext. 36900
8 a.m. - 12 a.m. (midnight) Monday to Friday
Ìý

8 a.m. - 12 a.m. (midnight) Saturday, August 30 and Sunday, August 31 (move-in weekend)
12 p.m. (noon) - 12 a.m. (midnight) Saturday and Sunday starting September 6

UWÌýPlaceÌý

Closed from August 18-27, and will re-open on Thursday, August 28 at 8 a.m.Ìý

519-888-4567,Ìýext. 84040
24 hours a day, 7 days a week

Location of UWP/CMH front desk

Claudette Millar Hall

Closed from August 18-27, and will re-open on Thursday, August 28 at 8 a.m.Ìý

519-888-4567,Ìýext. 84040
24 hours a day, 7 days a week

Location of UWP/CMH front desk

Columbia Lake Village

519-888-4567,Ìýext. 33837
8 a.m. - 12 a.m. midnight Monday to Friday
8 a.m. - 12 a.m. midnight Saturday, August 30 and Sunday, August 31.

12 p.m. noon to 12 midnight Saturday and Sunday starting September 6.

Location of CLV front desk

MinotaÌýHagey

There is no office or front desk atÌýMinotaÌýHagey.

Any questions or concerns from Minota Hagey residents should be directed to the:

  • Village 1 front desk in the fall and winter termsÌý
    • 519-888-4567,Ìýext. 84086
      24 hours a day, 7 days a week
  • Claudette Millar Hall front desk in the spring term​â¶Ä‹â¶Ä‹â¶Ä‹

    • 519-888-4567,Ìýext. 84040
      24 hours a day, 7 days a week

Maintenance contacts

Notice something in your room, unit, or floor that needs to be repaired?Ìý

Contact the maintenance team for your residence building and include your unit number, name, and student ID:

Maintenance can also support requests for changing smoke detector batteries, pest issues, leaks, and more. Please reach out if you experience any issues.Ìý

For urgent issues requiring immediate attention outside of business hours, contact your residence's front desk.Ìý

Personal crisis help

If youÌýare in need ofÌýsupport, please visit our Student Wellness page for detailed information of resources available in residence, onÌýand off campus.ÌýÌý

If you require urgent support,Ìýplease contact Counselling Services.Ìý