At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!
Contact us
Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ETÌý
- Ask the Goose: can answer your general questions.
- By email: askthecentre@uwaterloo.ca
- By phone: 519-888-4567 ext., 42268
- By web form: Contact The Centre web form
- In-person: Located on the first floor ofÌýNeedles Hall South (NH).
- By mail:Ìýsee the address in the footer below.
- Book a study/meeting room in The Centre
General questions?
Our chatbot can answer your general questions.
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Applying for OSAP? Check out this new video with tips and tricks to guide you through the process.
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Get Ready for Your Fall 2025 Term
The fall 2025 term is beginning in a couple of weeks! Below you will find some action items and information to get you ready for the term.
In this communication:
- Important dates
- Checklist of action items
- Information about how to access your online courses
- Study spaces and student resources
The fall 2025 term is about to start!
The University recommends you review - and update if necessary - your personal information on file at the beginning of each term.
When will fall 2025 OSAP issue?
Student Awards & Financial Aid will confirmÌýyour enrolmentÌýon your OSAP account and release your funding. We startÌýthis process oneÌýweek before classes begin and you could have your OSAPÌýfunding applied to your student account and/or receiveÌýfunding as early asÌýthe first few weeksÌýof September. This process will continue regularly throughout the term.