Crisis Support Services

The Sexual Violence Prevention and Response Office (SVPRO) is not a crisis service. If you are in crisis, please connect with one of the services below.

If you have an urgent non-crisis need we will do our best to meet with you as soon as possible.

We do our best to keep the information on our site relevant and current; however, if you find any conflictingÌýinformation between whatÌýyou readÌýon this page,ÌýandÌýwhat you read on aÌýcampus or community website, please use theÌýlatterÌýinformation.ÌýWe appreciate knowing any content that is missing or requires updating. Please email rsurajbali@uwaterloo.ca.

24 Hour Support Line - Sexual Assault Support Centre of Kitchener À¶Ý®ÊÓƵ

(SASC)

  • Confidential support line available 24/7 for survivors & those supporting survivorsÌý

  • Provide support to people of all gendersÌý

  • Provide support to those impacted by sexual violence at any point in their lifeÌýÌý

  • Can include immediate crisis support and intervention, information about options, referrals, advocacy and accompaniment if reportingÌýÌýÌý

  • Language interpretation availableÌýÌý

  • Online chatÌýavailable

24 Hour Support Line: 519-741-8633

For more information, please visit theÌý

Sexual Assault/Domestic Violence Treatment Centre - Kitchener À¶Ý®ÊÓƵ

(SADVTC)

The À¶Ý®ÊÓƵ Region Sexual Assault/Domestic Violence Treatment CentreÌýis a 24/7 on call team of nurses and social workers who respond to the needs of individuals who have experienced sexual assault or domestic violence. The team can be accessed through the Emergency Departments at St. Mary’s General Hospital and Cambridge Memorial Hospital. Confidential treatment options will be offered for those accessing the team.

  • Can include medical care and treatment of injuries, pregnancy options, STI and drug screening, crisis support and safety planning, as well as evidence collection (survivors can talk about all or some of these topics).Ìý

How to Access:

Come to the Emergency Department of St. Mary’s General Hospital or Cambridge Memorial Hospital. The team will be contacted to meet with you in private. For any other questions or concerns, or to arrange counselling please call our office at (519) 749-6994. If you are in immediate danger or crisis now, please call 911.

 For more information, please visit theÌý
Walk-In Counseling Appointments - À¶Ý®ÊÓƵ Counseling Services It is recommended that, if possible, you speak with an Intake Specialists (located at Needles Hall North) before walk-in hours begin to see when an appointment is available.ÌýIf your concern is urgent and it is later in the day, please stillÌýgo to theirÌýoffices to be seen by an Intake Specialist.Ìý

Walk-in appointments are available onÌýWednesday and Thursday, from 10:30 a.m. to 3:30 p.m.Ìý

For more information, please visitÌýÀ¶Ý®ÊÓƵ Counselling ServicesÌý
Urgent First Aid Treatment – À¶Ý®ÊÓƵ Health Services
Urgent First Aid treatment available on a walk-in basis.
 For more information, please visitÌýÀ¶Ý®ÊÓƵ Health Services
UW Special Constable Service UW Police Services offers the following support:

  • Facilitates reports of sexual assault and/or criminal harassment to the À¶Ý®ÊÓƵ Regional Police ServicesÌýÌý

  • Provides safety planningÌýÌý

  • Provides referrals to services and resourcesÌýÌý

Direct Line:Ìý519-888-4911
On Campus Extension:Ìý22222
Location:ÌýCommissary building
Ìý

For more information, please visitÌýUW Police ServicesÌý
À¶Ý®ÊÓƵ Regional Police Services À¶Ý®ÊÓƵ Regional Police Services offers the following support:

  • Facilitates reports of sexual assault and/or criminal harassment via the Special Victims UnitÌýÌý

  • Provides safety planningÌýÌý

  • Provides referrals to services and resourcesÌýÌý

For all non-emergency situations, please contact 519-570-9777

For more information, please visitÌý
Victim Services of À¶Ý®ÊÓƵ Region
Victim Services of À¶Ý®ÊÓƵ RegionÌý24/7 availability to attend the scene of a traumatic event, tragedy or crime to provide crisis intervention, critical stress debriefing, immediate emotional support and practical assistance.ÌýÌý

They also provide:
  • support in applying for financial assistance following an experience of sexual violence
  • information about court processes if charges have been laid against those who have caused harm.
 For more information, please visitÌý

Accessing Services Outside of the Kitchener À¶Ý®ÊÓƵ Area

  • Find your local Sexual Assault Centre run Support lineÌývia theÌý
  • Find your local hospital based medical care and evidence collection siteÌývia theÌý
  • Access theÌýÌýanywhere in Ontario
  • Find your local Victim ServicesÌývia theÌý