Manage your account, username, password

Manage account

  1. Claim your identity

    • ¹ó´Ç°ùÌýnew student usersÌý³Ù´ÇÌý like Quest, myHRinfo, À¶Ý®ÊÓƵWorks, LEARN, Portal and many other services, including WatIAM itself.

  2. Set your chosen/preferred first name

    • Log in to  to set a chosen/preferred first name.

  3. Add password recovery email address

    • Log in to  to add or update your password recovery email to ensure you do not get locked out of the campus systems.

Manage username or password

  • Change your password

    • Log in to  to change your password.

  • Forgotten username

    • If you have an identity and have entered an email address, but forget the username, .ÌýIf the email address you enter matches the email we have on file, the system will send your username to that email address.

    • Otherwise, please .

  • Forgotten password

    • You must supply your username and an external email address to .
    • WatIAM will send an email to the supplied email address with a link that will allow you to set a new password for the identity if:
      • the external email address entered matches one of the email addresses on an account correlated to the claimed username, and
      • the username on that identity matches the username supplied by the user.

Common WatIAM account issues

  • Problems with your password?

    • Passwords are case sensitive - ensure that your keyboard 'Caps Lock' isn't on.
    • You can check your password by logging into . If it works here, but not with an application (such as Quest) then it's a problem with that application. Check for support contacts on that application's home page.
    • If you have forgotten your password, see instructions above.

  • Problems with your account?