WatIAM will be unavailable during scheduled maintenance – May 14

Wednesday, April 16, 2025

What is happening?WatIAM (Sailpoint IdentityIQ) is being upgraded. 

When is this happening?Wednesday, May 14, starting at 8:30 a.m. This work is expected to take the entire day. A second communication will be sent when the upgrade is complete and WatIAM is back online.  

What is the impact? The WatIAM service will be completely unavailable during the above maintenance window, including:

  • Account creation
  • Claiming new accounts
  • Password changes
  • Account sponsorship changes
  • Changes to preferred name, email recovery address
  • Any other change to an account done using the IIQ interface.

Important note: Authentication services are not impacted by this outage.

Questions or concerns?Ìý±Ê±ô±ð²¹²õ±ðÌý.