'Convert to Enterprise Account' email sent to Webex users - October 12

Tuesday, October 12, 2021

°Â³ó²¹³ÙÌý¾±²õÌý³ó²¹±è±è±ð²Ô¾±²Ô²µ? Webex users may have received an email entitled ''Convert to Enterprise Account' from webex_comm@webex.com. This is a legitimate email from Webex. No user action is required for UW Webex users; there is no impact and no service disruption.

°Â³ó²âÌý¾±²õÌý³Ù³ó¾±²õÌý³ó²¹±è±è±ð²Ô¾±²Ô²µ?ÌýThe Webex system is trying to clear up inconsistencies between users logging in withfriendly email addresses (e.g. firstname.lastname@uwaterloo.ca) instead of username@uwaterloo.ca.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.