When and Where to Get Support

StudentsÌýcan visit theÌýStudent Success OfficeÌýonline for supports including academic development, international student resources, immigration consulting,Ìýleadership development, exchange and study abroad, and opportunities to get involved.

InstructorsÌýlooking for targeted support for developing online components for blended learning courses, transitioning remote to fully online courses, revising current online courses, and more please visitÌýAgile Development | Centre for Extended Learning | University of À¶Ý®ÊÓÆµ (uwaterloo.ca).

Faculty, staff, post-doc and graduate student instructorsÌýcan find upcoming teaching and learning workshops, self-directed modules and recordings of previous events onÌýCentre for Teaching Excellence Workshops and Events page.ÌýFor one-on-one support,Ìýconsult CTE's staff list.

Instructors can access theÌýEdTech HubÌýto find support on À¶Ý®ÊÓÆµâ€™s centrally supported EdTech tools. The Hub is supported by members ofÌýIST’sÌýInstructional Technologies and Media Services,ÌýCentre for Teaching Excellence,ÌýCentre for Extended LearningÌý²¹²Ô»åÌýsubject matter expertsÌýfrom other campus areas.

Supports are available forÌýemployeesÌýreturning to campus. VisitÌýÌý²¹²Ô»åÌýworkplace protocolsÌýto assist with the transition.

Occupational HealthÌýcan provide support related to medical leave, workplace accommodations and anything else related to your health and wellbeing. For professional support or counselling, contact our Employee & Family Assistance provider (EFAP)ÌýHomewood Health atÌý1-800-663-1142. They are available 24/7 for urgent or non-urgent matters. TheirÌýÌýalso offers helpful resources.

Employees who need support can contactÌýoccupationalhealth@uwaterloo.ca.Ìý

StudentsÌýwith permanent, temporary and suspected disabilities and disabling conditions (medical conditions, injuries, or trauma from discrimination, violence, or oppression) can register withÌýAccessAbility ServicesÌýfor academic accommodations (classroom accommodations, testing accommodations, milestone accommodations).

InstructorsÌýcan visit AccessAbility Services'ÌýFaculty and Staff web pageÌýfor information about the Instructor/Faculty role in the accommodation process. Instructors/Faculty members are legally required to accommodate students with disabilities. AccessAbility Services (AAS) is here to help you understand your obligations, and to offer services and resources to help you facilitate accommodations.

Did you know that theÌýWriting and Communication CentreÌýoffers manyÌýin-person and virtualÌýservices to supportÌýyouÌýwithÌýanyÌýwriting or communication project? This term we've addedÌýThe Write Spot: a new student space in South Campus hall, complete with bookable workspaces, drop-ins with our peer tutors, and free coffee and tea. We also haveÌýÌýwith our writing and communication advisors and peer tutors,Ìýemail tutoringÌýfor grads and undergrads,Ìý,Ìý,Ìý,Ìý, and evenÌý. For any communication project, the Writing and Communication Centre is here to support you.

Drop-ins begin at The Write Spot,ÌýMonday, September 11,ÌýSouth Campus Hall.ÌýThe Write Spot is open Monday to Friday 11:00 a.m. to 5:00 p.m. from September 11 to December 8, 2023.

Research Ethics:ÌýFind yourself with an ethical question, unsure if your work requires an ethics review, or need advice about putting together a research ethics application? Reach out to one of our friendly staff byÌýbooking a consultationÌýorÌýemailÌýus with your questions.

Co-op studentsÌýcanÌýget help finding a jobÌýand find supports to successfully work remotely, develop new skills, access wellness and career information, and contact a co-op or career advisor.

The Centre for Career Action (CCA)ÌýhasÌýservices and programsÌýtoÌýsupport undergrads, grad students, postdocs, alumni, and employees in figuring out what they value, what they’re good at, and how to access meaningful work, co-op, volunteer, or graduate/professional school opportunities. Questions about CCA's services?Ìý, call 519-888-4047, or stop by our front desk in the Tatham Centre 8:30 a.m. to 4:30 p.m.,ÌýMonday to Friday.

Drop-in to in-personÌýÌýon Thursdays fromÌý5:00 p.m. to 6:30 p.m. in DC and DP. Join a Peer Success Coach to set goals and work independently or in groups each week.

Renison's English Language InstituteÌýcontinues to offerÌývirtual events and workshopsÌýto help students practice their English language skills.

If you feel overwhelmed or anxious and need to talk to somebody, please contact theÌýUniversity’s Campus Wellness services, eitherÌýHealth ServicesÌýorÌý Counselling Services. You can also contact the University'sÌýCentre for Mental Health Research and Treatment.ÌýGood2TalkÌýis a post-secondary student helplineÌýavailable to all students.

The LibraryÌýis here to help, both in person and online. Our spaces are open for access to book stacks, study spaces, computers/printers, and the IST Help Desk. For in-depth support, meet one-to-one with Librarians, Special Collections & Archives and Geospatial Centre staff. Visit theÌýÌýto access our online resources for anywhere, anytime learning and research.

TheÌýFaculty Association of the University of À¶Ý®ÊÓÆµ (FAUW)Ìýcontinues to advocate for its members.ÌýÌýfor more information.

TheÌýUniversity of À¶Ý®ÊÓÆµ Staff Association (UWSA)Ìýcontinues to advocate for its members.ÌýCheck out the UWSA blogÌýfor more information.

The Office of Equity, Diversity, Inclusion & Anti-racism (EDI-R)Ìýworks with students, faculty and staff across campus to advance equity and anti-racism through evidence-based policies, practices and programs.ÌýIf you have a concern related to anti-racism and/or equity, please complete ourÌýintake form.

The Sexual Violence Prevention and Response Office (SVPRO)Ìýsupports all members ofÌýthe University of À¶Ý®ÊÓÆµÌýcampusÌýcommunityÌýwho have experienced, or been impacted, by sexual violence.ÌýThis includes all students, staff,ÌýfacultyÌýand visitorsÌýonÌýtheÌýmain campus, the satellite campuses, and at the affiliated and federated À¶Ý®ÊÓÆµ Institutes and Colleges.ÌýFor support, email:Ìýsvpro@uwaterloo.caÌýor visit theÌýSVPRO website.

TheÌýOffice of Indigenous RelationsÌýis a central hub that provides guidance, support, and resources to all Indigenous and non-Indigenous campus community members and oversees the University's Indigenization strategy.

TheÌýÀ¶Ý®ÊÓÆµ Indigenous Student Centre, based at United College,Ìýprovides support and resources for Indigenous students, and educational outreach programs for the broader community, including lectures, and events.

WUSAÌýsupports for students:

Peer support -Ìý,Ìý,Ìý,ÌýÌý-ÌýClick on one of the linksÌýto book an appointment either in person or online for the term.

food hampersÌýare currently available from the Turnkey Desk 24/7 in the À¶Ý®ÊÓÆµ Centre. Drop-off locations are also open again in SLC, DC, DP, SCH, and all residences.

Ìýall available online.Ìý

Ìý-ÌýCAPS is here to assistÌýÀ¶Ý®ÊÓÆµ undergraduates throughout their experience in navigating academic policy in the instances of filing petitions, grievances and appeals. Please contact them atÌýcaps@wusa.ca.

Ìý-ÌýSeeking legal counsel can be intimidating, especially if it’s your first time facing a legal issue.ÌýThe legal assistance helpline provides quick access to legal advice in any area of law, including criminal. Just callÌý1-833-202-4571.Ìý

Ìýis a confidential mental health and wellness service that connects students with qualified counsellors 24/7. They can be reached atÌý1-833-628-5589.

GSA-UW supports for graduate students:Ìý

TheÌýÌýsupports students’ academic and social experience and promotes their well-being.

Advising and SupportÌý-ÌýÌýexperiencing challenges and can help with navigating university policies & filing a grievance, appeal, or petition.

Mental Health covered by the Health PlanÌý- TheÌýÌýnow has an 80 per centÌýcoverage rate (up to $800/year) forÌý. Your plan includes coverage for psychologists, registered social workers, psychotherapists, and clinical counselors.

Dental CareÌý- TheÌýÌýcovers 60Ìýto 70 per centÌýof your dental costs and by visiting dental professionals who are members of theÌý, you can receive an additional 20Ìýto 30 per centÌýcoverage.

Student Legal Protection ProgramÌý- Your GSA fees give youÌý, accessible via a toll-free helpline: +1-833-202-4571. This advice covers topics including housing disputes, employment disputes, and disputes with an academic institution.

The Graduate House: Open Monday to Tuesday 11:30 a.m. toÌý7:00 p.m. and Wednesday to Friday 11:30 a.m. toÌý9:00 p.m.ÌýWe’re open to all students, faculty, staff, and community members. TheÌýÌýis a community space run by the GSA-UW. We’re adding new items to the menu.ÌýGraduate students who paid their fees can get discounts and free coffee.