Confluence

What is it?

Confluence

Confluence is a popular collaboration and documentation tool developed by Atlassian. It is designed to help teams and organizations create, organize, and share knowledge effectively. Confluence provides a centralized platform for teams to collaborate on projects, document processes, share information, and foster a culture of knowledge sharing within an organization.

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Document collaboration

  • Enables real-time collaboration on pages, allowing multiple users to edit and contribute simultaneously.
  • Users can leave comments, suggest edits, and track changes, making it easy to collaborate and gather feedback from teammates.

Advanced content organization

  • Features like labels, page hierarchies, and advanced search filters to help users organize and categorize content.
  • Labels allow content to be tagged with keywords, making it easier to locate related information while page hierarchies provide a structured way to organize content within spaces.




Knowledge sharing and discovery

  • With robust search capabilities, users can quickly find relevant content using keyword searches, filters, labels, and content categories. 
  • Users can subscribe to pages or spaces to receive notifications about updates and changes.

Security and permissions

  • Offers robust security and permission settings, allowing administrators to control who can access and edit content.
  • Permissions can be set at various levels, such as space, page, or even individual attachments, ensuring data privacy and control.

How you might use it

  • For documentation and how-to guides
  • Develop an internal or external knowledge base (e.g., )
  • Build out a service catalogue (e.g., )