New to ݮƵ Tech Survival Guide

Everything you need to know about Getting Connected at UݮƵ

Welcome to UݮƵ!

Eduroam? Nexus? Quest? If this is your first year at the University of ݮƵ, you may feel likeyou aredrowning in all sorts of new acronyms, names, and terminology. Consider this article a lifejacketfornavigatingthe waters ofݮƵ’smost used tech-services.

ܰDz

Let’s start with the basics.ݮƵ’swireless network is callededuroam.ܰDzis a secure wireless network that is accessible across campus and available at many higher education institutions around the world [].Over 6000 hotspots are available at research and education institutions in more than 70 countries and territories around the world.

Classrooms, offices, and residence buildings at all majorݮƵcampus locations offer this servicecost-free. You can connect to it through any computer, tablet,or smartphone and receive fast, reliable wireless internet service [2]. Accessing ܰDzthe first timecan sometimes be tricky, so let’s lay it out step-by-step:

  1. Access the list of available Wi-Fi connections on your device, and ensure that eduroam is listed.

  2. Select eduroam from the list.

  3. When prompted (the first time you connect and any time you have changed your password), enter your ݮƵidentity(userID@uwaterloo.ca) and password.

Although the above steps should be enough, sometimes additional information is required. If this is the case, enter the following settings, where appropriate:

  • Network SSID:eduroam

  • Network authentication method: WPA2 Enterprise

  • Data encryption method: AES

  • Authentication method: Protected EAP (PEAP)

  • Inner authentication: MSCHAPv2

  • CA Certificate:GlobalSignRootCA

  • User ID: userid@uwaterloo.ca

  • Password: YourWatIAMpassword

ܰDzConfiguration Assistance Tool (CAT)

TheeduroamConfiguration Assistance Tool (CAT) is a downloadable program that configures the most popular devices for theeduroamwireless network (Windows 10, 8.1, 7, Vista, Mac OS X, Linux, iOS) (Android and Blackberry devices should follow the device's specific connection guides  in order to connect. See Connecting to the eduroam wireless network to learn the specific connection guides). It is unique to each university campus, and is available for free at theeduroam CAT web page.

Connecting to the eduroam wireless network

  1. վ t web page

  2. At the bottom of the page, click DǷɲԱDzyoureduroaminstaller

  3. In the box that appears, either select or search for your institution (in this case click University of ݮƵ)

  4. Ensure that the operating system you are using is listed correctly, then press Downloadyoureduroaminstaller

  • If a prompt appears below this box, press Continue

  1. Your browser will now download the .exe file. Check the downloads window of your browser to find it, and when you’re ready, run the file by clicking on it

  2. Follow the instructions in the installer, making sure to properly input your user credentials

  • When the installation is complete, you should be able to successfully connect toeduroam

Email

Office 365

All undergraduate studentshave their own ݮƵ email address. Their email addressconsistsof theiruseridfollowed by “@edu.uwaterloo.ca” (for example, jsmith@edu.uwaterloo.ca).The benefits of Office 365 includeintegration with OneDrive (5TB of personal storage space accessible from anywhere), access to the Microsoft Office suite, a large 50GB individual mailbox quota, and fully integrated email, calendar, tasks, and contacts available on all your devices[7].

To access your new Office 365 account:

  1. Ensure you have activated your  account and set a password. You can activate yourWatIAMaccount by clicking the Account Activation link on 

  2. Go to

  3. Enter email address as userid@edu.uwaterloo.ca

  4. Tab or click out of that field

  5. You will then be redirected to the University of ݮƵ organizational sign in page. The page will look like this:Login on office 365 for waterloo students

  6. Ensure your email address is entered as userid@edu.uwaterloo.ca

  7. Enter yourWatIAMpassword

  8. Sign in

Changing Display Settings for Office 365

  1. Select the application Mail

  2. Click on theSettings button

  3. Click on the Display Settings option

  4. This allows you to adjust the way you see your email account when you log in through Office 365.

Creating Folders and Filters

  • Onceyou havelogged in and taken a look at your email, you may decide to organize messages into folders. For instance, you may want to separate your messages by which class they come from. To make a folder (for example, “Math 135”):

  • Open up the Ѳ application, as stated above in the Change Display Settings for Office 365

  • Under the Folders tab on the left-hand side, click the Ѵǰ button

  • Hover over the drop down menu with your name on it, click on the + 

  • Type a name the folder

  • Now thatyou haveset up a folder, you can filter your incoming mail to ensure that all messages from your Math 135 professor, John Smith, go directly into your Math 135 folder. To do this:

  • Click the Settings button in the top task bar

  • Under the heading My App Settings c Mail

  • Under the Automatic Processing tab, click IԲdz and Sweep Rules

  • Follow the instructions given on the page

Under these settings you can name your rules, make the conditions that must be met, and what happens to that message when all of those conditions are met. You can create any number of rules until your mail client is organized to your satisfaction [].

Getting started with Office 365 for more information.

Quest

Quest is one ofݮƵ’smain information systems for students. It can be accessed using your  credentials, and gives students access to transcripts, grades, contact information, application status, and more. It also allows students to enroll in courses, view class schedules, and access financial information such as tuition fees and financial aid. You can log in to Quest using the web browser on any desktop or mobile device [4].

Visit Quest’s Frequently Asked Questions (FAQs):

LEARN

²ٱǴ  provides an online educational content and resources for many courses offered atݮƵ. By logging in with yourWatIAMaccount, LEARN will give you access to many (or all) of yourݮƵcourses,includingdocuments, quizzes and forums that allow you to communicate with your instructors and other students [5].

You will be able to get notifications for assignment due dates, campus-wide announcements, and messages from your instructors. LEARN is being steadily integrated into many courses atݮƵ, so it is important to know a thing or two about it before jumping in.

Navigating the Homepage

LEARN can be daunting at first. It offers a lot of information to be taken in all at once, so let’s take it one step at a time.

When you first log inyou willbe taken to the . Hereyou willfind a taskbar at the top of your screen with:

  • alink to My Home which takes you back to the LEARN home page;

  • adrop-down menu of your courses;

  • message alerts, update alerts, subscription alerts (with useful information like recentݮƵnews);

  • your name drop down menu (to view/edit your profile, notifications, and account settings, or to Log Out);

  • alink to a calendar of upcoming due dates.

Many of these boxes can be minimized if you prefer a less cluttered look.

Finding Course Content

It can be tricky to find all of the notes, quizzes and assignments, so let this article be your guide:

  1. In the top taskbar, click Select a Course and choose from your list of enrolled courses.

  2. Courses may vary, but for the most part they will contain a new taskbar, found just under the top taskbar and the LEARN logo. From here you can access course specifics:

  •  Course Materials, then Content to access notes, activities and documents. This is whereyou willfind the majority of your online course materials and work.

  1. Connect to find links to:

  • Classlist (a list of the students enrolled in the course)

  • Discussions and Groups (which allowyou to connect to other students and your instructor)

  1. Assessments to find:

  • The Dropbox, where you’ll submit assignments

  • Quizzes (graded tests)and Surveys(a way to provide feedback or other non-graded information to your instructor)

  1. Ұ to access any graded materials you’ve received back

uPrint

 is a recently implemented system for campus-wide printing. Simply put, it allows anyone with funds on aWatCardto use a computer in a campus lab or log on to a website from their personal computer and upload a file to be printed at any of theuPrintlocations on campus.

The charges for printing come directly from theWatCard’sFlex account []. It is a quicker, easier, and more efficient alternative to having to print directly from a computer lab.

Here’s how it works:

  1. Login with your  credentials to 

  2. On the left, click Web Print.

  3. Click the Submit a Job link (on the right).

  4. Select a printer from the list (the locations are listed on the right)

  5. If you don’t see the printer you are looking for, click one of the arrows at the top left (under Quick Find) to see the next page of printers

  6. Select the printer.

  7. ʰ Print Options and Account Selection in the bottom right

  8. Input the amount of copies you’d like to print and click Upload from computer

  9. Browse, then browse to the file you want to print and double click on it.

  10. When ready, click Upload & Complete

  11. From the left menu, click Jobs Pending Release

  12. Here you will see your submitted files.

  13. You may choose to print or cancel files individually or press Release All or Cancel All

  14. Go to theuPrintprinter and swipe yourWatCardto release your print job.

  15. Your job will not be released until you have swiped yourWatCardat theuPrintprinter.

  16. Once you print your document, yourWatCardwill be charged directly for the print jobs.

If you are having any issues withuPrintprint jobs in the Faculty of Arts, please contact the ACO help desk.

Back to Fall 2017 Home

References

[1]“Where Can Ieduroam?” Eduroam. N.p., n.d. Web. 25 July 2016. <https://eduroam.org/where/>.

[2]“Wireless service (eduroam).” Information Systems & Technology. University of ݮƵ. Web. June 2. 2015. </information-systems-technology/services/eduroam-wireless-network>

[3]“Working with Message Folders in Outlook on the Web in Business.” – Outlook. N.p., n.d. Web. 13 July 2016. <https://support.office.com/en-us/article/Working-with-message-folders-in-Outlook-on-the-web-in-business-6bb0723a-f39f-4a8d-bb3f-fab5dcc2510a?ui=en-US&rs=en-US&ad=US>

[4]“About Quest.” Student Information System. University of ݮƵ. Web. June 2. 2015. </quest/about-quests>

[5]“LEARN.” Information Systems & Technology. University of ݮƵ. Web. June 2. 2015. </information-systems-technology/services/learn>

[6]“NewuPrintfor ݮƵ Students – Print from anywhere on campus.” NewuPrintfor ݮƵ Students – Print from anywhere on campus. University of ݮƵ. Web. June 2. 2015.<>

[7]“About Microsoft Office 365”. University of ݮƵ. Web. May 30. 2017. </information-systems-technology/services/microsoft-office-365-education/about>

[8] [Welcome]. (n.d.). Retrieved from<>