@article {28101, title = {Strategic water utility management and financial planning using a new system dynamics tool}, journal = {Journal-American Water Works Association}, volume = {107}, year = {2015}, pages = {E22-E36}, url = {https://doi.org/10.5942/jawwa.2015.107.0006}, author = {Rashid Rehan and Andre Unger and Mark A Knight and Carl Haas} }