%0 Journal Article %J Readers' expectations and writers' goals in the late age of print %D 1996 %T Proceedings of the 14th annual international conference on Systems documentation Marshaling new technological forces: building a corporate, academic, and user-oriented triangle - SIGDOC '96 %A Charles A. Hill %A Brad Mehlenbacher %B Readers' expectations and writers' goals in the late age of print %G eng