Two ambitious School of Accounting and Finance (SAF) alumni were bold enough to start a venture amid a tumultuous global economic environment.

Adnan Khan(MAcc’17)andFineasTatar(BAFM ’20)

> Adnan Khan(MAcc’17)
>FineasTatar(BAFM ’20)

Adnan Khan(MAcc’17)andFineasTatar(BAFM ’20)who once called each other classmates and roommates, are now co-founders of a social impact startup named.Launched last year,their startup matches executives at high-growth companies in North America withtalented virtual analysts(VAs)in Latin America (LatAm)to perform tasks such as calendar management,lead generation, content creation, research, data analysisand more.

“When we started Viva, we immediately got in touch with our long-standing mentors and fellow University of ݮƵ alumni,UpkarArora and Steve Balaban, who have served as invaluable advisors,”saysKhan,co-founderofViva.

The AFM graduates were driven to solve the problem of lost productivity withincompaniesby tapping into an underutilized network ofLatAmtalent. They were inspired by, the 2016 Nobel Peace Prize winner who founded the microfinance organization Grameen Bank, which empowers women in Bangladesh tostartbusinesseswithmicroloans. Similarly, their startup Viva focuses on providing employment opportunities to women inemerging economies. The startup’s mission of increasing the participation of women in the workforcetacklesthe,which is to achieve gender equality and to empower all women and girls.

It was co-founder Khan’s experience with Deloitte Consulting andthat exposed him to the unique challenges faced by thelabourforceinLatAm— particularly womenwho areoftenheld back in their careers due to a lack of meaningful job opportunities.

“Through my work in Latin America with multiple education-focused not-for-profit organizations, Isawfirsthand the challengesstudents face when entering an education system that leads to limited employment opportunities. When there is no light at the end of the tunnel, why enter the tunnel in the first place? Current circumstances have exacerbated this situation, particularly for women in Latin America, where employment has fallen disproportionately more for women than for men. If we don’t take action now, the gender gap for economic participation willfurtherwiden,”Khansays.

Former work turned future opportunity

While co-founder Tatar drew upon his experience withUberEatsand several startups, where he learned how to effectively onboard, train and mobilize global talent through a hands-on playbook methodology,he also brought a wealth of knowledge onleadingproductivity tools and how to leverage them.

"Through corporate roles, we’ve both worked with executives at startups and large enterprises. The recurring theme that we’ve seen is that executives are overloaded withnon-executive-levelwork. If we can give these executives some of their time back while increasing their output, we willhave solved a large, oftentimes invisible problem,"saysTatar,co-founderofViva.

The employment opportunity that Viva provides comes at a stressful time for women in Latin America, as the pandemic has only worsened their career prospects with job insecurity and lay-offs affecting more women than men. According to the, Latin America’s economy took an especially hard hit from the pandemic compared to the other emerging markets ofAsia, Eastern Europe, the Middle East,and Africa. The 2021 economic recovery is also expected to be relatively weak, which will further widen the income gaps across regions.

On the flip side, the pandemic also delivers an opportunity to rethink the traditional ways of working. Remote work done by Viva’s virtual analysts is now much more common and preferred, which can assist women to improve their circumstances. As outlined by: “Enabling women’s potential fully and equally with men promotes sustainable, balanced, inclusive growth, improves the representation of women within institutions and intergenerational development outcomes, and is also thus crisis-cushioning.”

To recruit talent, the Viva team draws upon the deep relationships they havebuilt with communities inseveral countries including Nicaragua, Venezuela, Guatemala, Argentinaand Ecuador.The team then screens through the hundreds of applicants for virtual analyst roles.Successful applicants are hired and trained through arobusteight-week training programso they can hit the ground running with a matched clientfromday one.

“Being avirtualanalystat Vivarepresents a great opportunity for women in Latin America like me,”saysMarisol, acurrentvirtual analyst at Viva. “It has helped me develop my skills through constant training andfeedback. Collaborating with teammates from different countries has also been a unique learning experience. I’m passionate about helping clients and giving them back valuable time while helping them grow their business.I look forward to my continued career growth with Viva.”

And so far,their clients are reportingan increase inproductivity—with some claiming that since they have hiredaViva virtualanalyst,they have savedthree hours per workday and their overall output has increased.

“Our mission is to be the leading virtual analyst service, providing anunrivalledexperience forourclients, colleagues and communities,” Tatar says.“Our client impact and social impact are interdependent—we aspire to continue to push both of these agendas forwardin 2021.”