
People disregard advice when making tough decisions
Insights from investigation of decision-making among people in 12 countries could improve teamwork and cross-cultural relations
Insights from investigation of decision-making among people in 12 countries could improve teamwork and cross-cultural relations
By Media RelationsAn international study surveying people in a dozen countries found that when it comes to making complex decisions, people all over the world tend to reflect on their own, rather than seek advice.
Researchers from the University of ݮƵ led the new study that surveyed more than 3,500 people from megacities to small Indigenous communities in the Amazon rainforest to learn how they make decisions. This work is the broadest test of decision-style preferences across cultures to date.
The researchers say understanding that even in interdependent societies most people prefer to go with the decision made by themselvesirrespective of what others saycan help clarify cross-cultural misunderstandings and show that we all appear to be juggling similar internal debates.
“Realizing that most of us instinctively ‘go it alone’ helps explain why we often ignore good counsel, be it for health tips or financial planning, despite mounting evidence that such counsel may help us make wiser decisions,” said Dr. Igor Grossmann, professor in the Department of Psychology at ݮƵ and first author on the paper. “This knowledge can help us design teamwork better by working with this self-reliant tendency and letting employees reason privately before sharing advice that they might reject.”
The study upends the belief that westerners work things out themselves while the rest of the world leans on others. In fact, intuition and self-reflection beat out advice from friends or crowdsourcing in all countries studied. The amount of that preference varied, depending on the level at which a culture values independence or interdependence.
“Our take-home message is that we all look inward first, yet the wisest moves may happen when solo reflections are shared with others,” Grossmann said. “What culture does is controls the volume knob, dialing up that inner voice in highly independent societies and softening it somewhat in more interdependent ones.”
Nearly 40 authors contributed to this work as part of the , which is led by Dr. Edouard Machery, from the University of Pittsburgh.
The study, , appears in Proceedings of the Royal Society B Biological Sciences.
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The University of ݮƵ acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.